1. Introduction
Welcome to Maalav Milk ("we", "our"). By using our website, you agree to comply with and be bound by these Terms and Conditions.
2. Acceptance of Terms
By using our website or making a purchase, you accept these Terms. If you do not agree, please do not use our services.
3. Use of Website
You agree to use the Maalav Milk website for lawful purposes only. You shall not post or transmit any material that violates laws, infringes rights, or contains harmful software or scripts.
4. Orders & Payments
All product orders are subject to availability and confirmation of price. We reserve the right to refuse or cancel any order at any time.
- All prices include applicable taxes.
- Payments can be made via UPI, credit/debit cards, or other available methods.
- Once an order is confirmed, it cannot be modified or canceled after processing.
5. Delivery Policy
Maalav Milk ensures fresh and high-quality products are delivered on time. Delivery timelines may vary based on location, weather, or unforeseen circumstances.
We are not responsible for delays caused by incorrect address or recipient unavailability.
6. Return & Refund Policy
As dairy products are perishable, returns are generally not accepted after delivery. Refunds may be issued only in case of product damage or incorrect delivery.
Customers must report any issue within 24 hours of delivery.
7. Prohibited Uses
- Using the website for unlawful purposes.
- Uploading viruses or malicious code.
- Collecting personal data of others without consent.
8. Limitation of Liability
Maalav Milk will not be liable for any indirect, incidental, or consequential damages.
We make every effort to ensure accurate product information but do not guarantee descriptions, colors, or images are error-free.
9. Privacy Policy
We respect your privacy and are committed to protecting your personal information. See our Privacy Policy.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Updated Terms will be posted on this page.
11. Contact Us
For any questions about these Terms, please contact us:
Email: support@maalavmilk.com
Website: www.maalavmilk.com
Address: Maalav Milk Pvt. Ltd., India